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Frequently Asked Questions

Find helpful information about Ambassador Scented Candles, our handcrafted products, ordering, shipping and candle care.

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AMBASSADOR FAQ
01
OUR COLLECTION

Products

Ambassador Scented Candles offers handcrafted scented soy wax candles along with scented wax melts in a variety of fragrances.

EXPLORE OUR PRODUCTS

Ambassador Scented Candle Co uses clean burning soy wax for its handcrafted candles.

Yes. Ambassador Scented Candles are hand poured with care in Pine Hill, Alabama.

Visit our Shop page to explore the currently available Ambassador candles and wax melts.

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02
SHOPPING WITH US

Orders

Choose the product you would like, select your quantity on the product page if needed, and use the “Add to Bag” button.

Yes. Your Shopping Bag lets you review the products and quantities in your order before continuing to checkout.

VIEW SHOPPING BAG

Click a product image, product name or View Details option to open its individual product page before adding it to your bag.

03
YOUR DELIVERY

Shipping

Available shipping information and applicable charges will be shown during the checkout process before your order is completed.

Please contact Ambassador Scented Candles with your order information so your question can be reviewed.

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04
ENJOY YOUR CANDLE

Candle Care

No. Never leave a burning candle unattended. Keep burning candles away from children, pets and flammable materials.

Place the candle on a stable, heat-resistant surface and keep it away from drafts and anything that can catch fire.

Avoid moving or handling a candle while it is burning or while the wax and container are hot.

STILL NEED HELP?

We’re Here for You.

Can’t find the answer you’re looking for? Reach out and send us your question.

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